1. How do I return an item?

You have up to 14 days to request an item return. Please send us an email (cs@m-conzept.com) to request return and we will provide you the return instruction and return shipping address.

 2. Do you pay for return shipping fee?

Unfortunately, we currently don’t cover return shipping costs.

 3. When will I get my refund?

It takes up to 14 working days to process your refund. The refund will be returned to your original payment method.

 4.Can I exchange my order?

We accept size exchange within 14 days. Please send us an email and we will further assist you.